They refunded only my initial deposit and confiscated the rest of my balance. I eventually requested a withdrawal of my winnings. Account closed and winnings confiscated after verification and accepted deposit I’ve since went onto my account and I now can not access it. Please notify us if your withdrawal is processed before then. I have scheduled a follow-up for 5 days from now to check on the status of your withdrawal.
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Your well-being is important, and your concerns deserve careful and attentive support.If your request still feels unresolved or unclear, we warmly encourage you to contact us directly so our team can provide the guidance and assistance you need. We are truly sorry that your experience has led you to feel otherwise, and we appreciate you taking the time to bring this forward. Please rest assured that requests regarding account closure and responsible gaming follow established procedures, and there is never an intention to overlook or disregard the well-being of any player. I lost count on how Many times I asked for account closure. After all this time, It is still not possible to close my account.
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If you’re willing to clarify a bit more, I think it could help others understand your experience better. You mention that the games were “crazy easy to win”, which already raises some eyebrows, and that you were unable to withdraw. If you have any further questions, please do not hesitate to contact us at or in our live chat. Your account is now fully verified!
Our support team resolves most issues quickly. Contact live chat support if you need help. Manage your account and play from any mobile device. All features, including registration and gameplay, work on both platforms.